At Maharana Travel Agency, we are committed to protecting your privacy and safeguarding the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information. By using our services, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information to provide you with personalized travel services:
- Personal Information: This includes your name, email address, phone number, postal address, and any other identifiable information provided directly by you or through forms on our website.
- Travel Information: Details about your travel preferences, destinations, itineraries, travel dates, group size, and accommodation preferences.
- Financial Information: Payment details for processing travel bookings, including credit/debit card information or bank details. (Please note that we do not store complete card or bank information, and we comply with secure payment processing requirements.)
- Technical Data: When you access our website, we may collect technical data such as IP address, browser type, device details, and browsing behavior.
2. How We Use Your Information
Maharana Travel Agency uses the information collected for purposes including:
- Booking and Personalization: To process your travel bookings, customize your itineraries, and personalize your travel experience.
- Communication: To communicate booking confirmations, updates, and other essential information related to your travel plans.
- Customer Support: To provide you with support for your inquiries and resolve any issues you may face during your travel.
- Marketing and Promotions: To send newsletters, special offers, and travel deals that may be of interest to you. You can unsubscribe from our marketing communications at any time.
- Legal Compliance: To comply with applicable legal requirements and protect our legal rights.
3. Sharing Your Information
Maharana Travel Agency may share your information with trusted third parties only as necessary, including:
- Travel Partners: Airlines, hotels, transport providers, and other service providers to complete your bookings.
- Payment Processors: Secure payment processors to handle payment transactions.
- Legal Authorities: Government authorities or agencies if required by law or in connection with legal proceedings.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Security
We are committed to ensuring the security of your personal information. We implement reasonable physical, technical, and administrative safeguards to protect your data against unauthorized access, alteration, or disclosure.
5. Data Retention
Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you request deletion of your data, we will honor your request in accordance with legal and business requirements.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze site usage, and provide you with a better user experience. You may adjust your browser settings to refuse cookies; however, certain features of the site may not function optimally.
7. Your Rights and Choices
As a user, you have the following rights concerning your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of any inaccuracies in your personal data.
- Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving promotional communications from us.
To exercise these rights, please contact us using the contact details below.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy applies only to Maharana Travel Agency. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
Maharana Travel Agency reserves the right to update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our services after such changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data handling practices, please contact us at: